Networks Generate Petabytes—Insights Lag Behind
CDRs, OSS/BSS logs, probe telemetry, and call‑center transcripts live in silos—slowing network operations and customer experience initiatives.
Customer churn driven by hidden QoE issues
Fraudulent SIM swaps & roaming abuse slip through rules
5G cell congestion and interference require rapid tuning
Marketing offers miss real‑time intent signals
Agent‑Powered Use Cases
Network Anomaly Detection
Agents monitor KPI streams (RSSI, RSRP, throughput) to flag outages and auto‑create trouble tickets.
Churn Prediction & Retention
Blend usage, complaints, and billing patterns to predict churn; trigger personalized offers in real time.
Capacity Planning & Self‑Optimization
LLM agents analyze traffic trends and recommend RAN parameter tweaks or small‑cell deployments.
Fraud & SIM Swap Detection
Cross‑correlate CDRs, location jumps, and device fingerprints; escalate high‑risk events to SOC.
Call‑Center Copilot
Summarize customer calls, suggest resolutions, and auto‑fill CRM notes—reducing AHT.
Marketing Offer Optimization
Agents evaluate campaign ROAS, recommend budget shifts, and generate new creative variants.
Edge‑to‑Core Agentic Flow
Our telecom AI platform provides a complete flow from real-time data ingestion to automated actions and feedback.
1. Real‑Time Ingestion
LakeFlow Connect streams CDRs, xDRs, probe metrics, and CRM events into Delta with millisecond latency.
2. Multi‑Agent Reasoning
Supervisor routes to anomaly, churn, and marketing agents; fuses outputs with cell & subscriber context.
3. Closed‑Loop Actions
Agents update OSS/BSS, send offers via SMS, and retrain models from feedback signals.
PipeIQ Telecom Services
- ✅Network Data Lake Design — Schema for xDR, PM counters, and probe telemetry; cost‑optimized storage tiers.
- ✅Churn & QoE Models — AutoML and custom models with explainability & retraining pipelines.
- ✅5G SON Agents — Closed‑loop optimization for PCI, ANR, and power; zero‑touch network.
- ✅Fraud Detection — Graph‑based SIM swap & roaming fraud detection integrated with SOC workflows.
- ✅Marketing CDP Build‑Out — Identity resolution, consent management, and real‑time segmentation on Lakehouse.
- ✅24/7 Monitoring & SLOs — Dashboards for NPS, churn, MTTR, and fraud rate—PagerDuty hooks for alerts.
Build a Resilient, Data‑Driven Network
Book a discovery call to deploy AI agents that reduce churn, detect fraud, and optimize network performance.
